Key Performance Indicators Examples for 7 Leading Departments

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Key Performance Indicators Examples will be presented here for the below sections to smooth measurement and tracking of performance. KPI indicators are directly linked with performance appraisal system. Without tracking of the progress, it’s quite difficult to achieve goals.

1)     Human Resource Department

2)     Sales Department

3)     Project Management

4)     Finance Department

5)     Marketing Department

6)     Higher Education Institute.

7)     Health & Safety Department.

 

Key Performance Indicator (KPI)

Key performance indicator (KPI) is the measurable value that allows you to monitor the performance progress of an employee towards achieving company’s goals. Key Performance Indicators (KPIs) are critical indicators that focuses on strategic and operational improvement of the company. There are main two types of KPI indicators such as:

  1. Leading KPIs
  2. Lagging KPIs.

 

Attributes of Good KPIs

1)     Available and measurable

2)     Relevant to corresponding goals

3)     Greatly impacts in corresponding goals

4)     Available in a timely manner.

 

 Example of Key Performance Indicators

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Key Performance Indicators Examples for Human Resource Department

Most important Key Performance Indicators for Human Resource Department is as below:

1)     Absenteeism Rate

2)     Average Stay Period

3)     Cost Per Hire

4)     Turnover Rate

5)     Abandonment Rate

6)     Employee Productivity

7)     Average Recruitment Time

8)     Overtime Hours

9)     Recruiting Conversion Rate

10)Training Costs Per Employee

11)Talent Satisfaction

12)Salary Competitiveness Ratio

 

Key Performance Indicators Examples for Sales Department

Most important Key Performance Indicators for Sales Department is as below:

  • Sales conversion rate
  • Monthly Sales Growth
  • Monthly sales per new customers
  • Number of qualified leads per month
  • Cost per lead
  • Average conversion time
  • Customer turnover rate
  • Average purchase per customer
  • Number of monthly orders
  • Sales per representative
  • Average order value per customer
  • Percentage of market share
  • Daily sales outstanding
  • LOB Expenses Vs. Budget
  • Monthly sales achievement per manager
  • Monthly sales achievement per representative

 

Key Performance Indicators Examples for Project Management

Most important Key Performance Indicators for Project Management is as below:

  • Actual Cost
  • Cost variance (planned budget vs. actual budget)
  • Schedule variance (SV)
  • Schedule performance index (SPI)
  • Cost performance index (CPI)
  • Project resource utilization
  • Percentage of on time completed projects
  • Percentage of cancelled projects
  • Return on investment (ROI)
  • Percentage of tasks completed

 

Key Performance Indicators Examples for Finance Department

Most important Key Performance Indicators for Finance Departments are as below:

  • Operating cash flow (OCF)
  • Gross Profit Margin
  • Net profit margin
  • Current accounts payable
  • Current accounts receivable
  • Accounts payable turnover
  • Accounts receivable turnover
  • Monthly Recurring Revenue (MRR)
  • Budget variance
  • Budget cycle time
  • Vendor expenses
  • Payment error rate
  • Debt to equity ratio
  • Return on equity
  • Revenue Growth Rate.

 

Key Performance Indicators Examples for Marketing Department

Key Performance Indicators Examples for marketing departments are very vital for overall growth of the organization. Most important Key Performance Indicators for Marketing Departments are as below:

  • Sales-accepted leads (SAL)
  • Sales qualified leads (SQL)
  • Marketing qualified leads (MQL)
  • Qualified leads per month
  • Cost of Customer Acquisition (COCA)
  • Average time of conversion
  • Customer retention rate
  • Customer engagement rate
  • Lead-to-Customer Ratio
  • Inbound Marketing ROI.

 

Key Performance Indicators Examples for Healthcare Institute

There are some specific Key Performance Indicators Examples for healthcare institute. Most important Key Performance Indicators for Healthcare Institutes are as below:

  • Average Hospital Stay
  • Treatment Costs
  • Patient Satisfaction Ratio
  • Patient Safety Ratio
  • Emergency Room Waiting Time
  • Hospital Readmission Rate
  • Patient Waiting Time
  • Bed or Room Turnover
  • Average Treatment Charge
  • Number of Mistake Events
  • Patient Follow-Up
  • Medication Errors.

 

Key Performance Indicators Examples for Higher Education Institutes

Most important Key Performance Indicators for Higher Education Institutes are as below:

  • Tuition Costs
  • Instructional Costs
  • Administrative Costs Per Student
  • Financial Aid Percentages for Students
  • Graduation Rates
  • Course Success Rates
  • Student Engagement Ratio
  • Faculty Turnover
  • Student-to-Faculty Ratio
  • Year-Over-Year Enrollment.

 

Key Performance Indicators Examples for Health & Safety Department

There are some specific Key Performance Indicators Examples for health & safety department. Most important Key Performance Indicators for Higher Health & Safety Departments are as below:

  • Injury Ratio
  • Lost Time Injury Frequency Rate
  • Number of Reported Accidents
  • Lost Time Injury Incidence Rate
  • Health and Safety Prevention Costs
  • Percentage of Trained People on H&S
  • Percentage of Productive Days.

 

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